Frequently Asked Questions
Everything you need to know about our gear and services.
What is your return policy for gear?
We offer a 30-day return window for all unused gear in its original packaging. Please ensure tags are attached for a full refund.
Do you ship internationally?
Yes, we ship our products worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
What kind of warranty do you offer?
We stand by our craftsmanship. Most of our products come with a limited lifetime warranty against manufacturing defects in materials and workmanship.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress.
Are your bags 100% waterproof?
Many of our systems utilize a dual-layer design with a 100% waterproof inner liner to ensure your gear stays dry in the harshest conditions.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer financing options through Shop Pay Installments for eligible orders.